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Did you know that statistics show 80% of callers don't leave voicemail or answer phone messages, resulting in damage to your reputation and loss of business. Did you know it could cost your business £62k if you were to answer calls 24 hours a day, 7 days a week, 365 days a year. Did you know on average customers spend 300 days of their lives on hold often resulting in damage to your reputation and potential loss of business.

Welcome to Panacea ifaPA.

Our virtual call answering service means many things to many businesses. But whatever you call it, if it involves answering a telephone, we can do it for you professionally and cost effectively.

Using the latest technology, we'll answer every call personally and efficiently in your company name, just as if we were based in your office. We record every single call too, (free of charge) to ensure total transparency.

Sign up for a free trial today - call 0845 057 4000. Terms and conditions apply. Contact us for details

Our Specialist Services for IFAs and Mortgage Brokers

Client Management

Allow our virtual PAs to manage your incoming calls so you only handle the calls you want to take - when you want to take them.

Message Forwarding

No matter where you are you can always receive the message from your callers, these can be forwarded to you via e-mail and SMS.


Never miss a Call

Calls to your office will always be answered no matter what time of day or night ensuring your clients never have to speak to an answer machine!

Don't lose Business

Ensure you never lose any businessor leads since many people will not leave a message on an answerphone.


Save Money

Panacea ifaPA can be an ideal way to cut costs on support staff who may be used to answer calls in normal working hours, lunchtimes or holidays

Make the right impression

Even if you are a small business Panacea ifaPA can give the impression you are much bigger and better resourced!


Our Standard Services

Message Taking

With our message taking service, you get the benefits of a receptionist with none of the hassle or expense.

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Remote Reception

With staff in three friendly UK call centres, we are ideally placed to act as your remote reception or customer service help desk.

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Switchboard Service

Use it as an overflow for your existing switchboard, as an out-of-hours service, or as a full service remote switchboard.

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Lone Worker Protection

Meet your legal responsibilities under health & safety laws & keep in constant contact with your field based employees.

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Simple call answering price plans. 1. Pay per minute 78p, 2. Pay per call from £1.05, 3. Pay per day £3.00.

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Setting yourself up as a "pay as
you go" user of our telephone
answering service is easy.

Registration is simple and your
number will be live in just a few
minutes. And remember, on our
pay per minute tariff there is no
contract, no cancellation fee &
no monthly tariff (subject to terms and conditions - contact us for details). You just pay for the calls we answer.